POSITION TITLE: Crosscare Food Services ? Case Worker
NATURE AND SCOPE:
The Crosscare Food Services ? Case Worker will be responsible for
supporting people to address the routes that brought them into food
poverty.
This is a new position that is at a development stage. The post holder
will be involved in the design and development of this new strand of
Crosscare Food Services work.
WORK SCHEDULE: **Apply on the website** hrs. p/w, over 5 days (Monday
? Friday)
DURATION OF CONTRACT: **Apply on the website** month fixed term
contract
REPORTS TO: Senior Manager, Crosscare
RESPONSIBILITIES:
Direct work
* Managing referrals into Crosscare Food Services and identifying the
optimum way to support each person/family
* Engaging directly with service users to address presenting
problems (debt, addiction, social welfare, employment, housing issues,
etc.), advocating as appropriate and making referrals to relevant
supports and services
* Engaging with and building professional trusting relationships
with service users, treating them with dignity and respect and working
within the values of Crosscare
Data collection and Social policy work
* Developing and maintaining a basic data collection system for this
work
* Monitoring and tracking service users? trends and issues to
contribute to Crosscare social policy work
* Representing Crosscare at different for a
Working in collaboration
* Working with colleagues in Crosscare Food Services and other
Crosscare projects to optimise outcomes for service users in the most
efficient way possible
* Working with relevant external partners - building referral
pathways as relevant
* Reviewing the project as appropriate and advising on future
developments
* Networking and briefing people on the services
Organisational
* Working as part of Crosscare engaging in team meetings,
supervision, reviews and planning sessions
* Maintaining Crosscare confidentiality at all times and adhering to
data protection legislation requirements and policies and procedures
* Promoting positive working relationships with other Crosscare
services and external organisations
ESSENTIAL JOB SKILLS / EXPERIENCE REQUIRED:
* Fluent English and high level literacy skills
* Minimum of one years? experience of information provision/key
working/case working on a one-to-one basis and advocacy work on behalf
of service users
* Proven ability to manage a large case load and to manage cases
until the original problem is resolved
* A knowledge of Irish social protection system and other relevant
statutory and voluntary social services
* A demonstrated capacity to learn and apply new knowledge
* Demonstrated commitment to social justice
* Degree / post-graduate qualification in social sciences or
equivalent experience
DESIRABLE EXPERIENCE:
* Full clean drivers licence and own transport
PERSONAL SKILLS:
* Excellent communication and interpersonal skills
* Motivation and ability to work on own initiative
* Organisational skills
* IT Skills (MS Office essential, experience in database use
desirable)
REMUNERATION: SALARY SCALE D ?**Apply on the website**,**Apply on
the website** - ?**Apply on the website**,**Apply on the website**
APPLICATION PROCESS
Applicants should send their CV & Cover Letter to **Apply on the
website**
Closing date for applications will be 8am Thursday 3rd November
**Apply on the website**.
_CROSSCARE IS AN EQUAL OPPORTUNITIES EMPLOYER_
We need : English (Good)
Type: Permanent
Payment:
Category: Others
